TCG BID

Getting Started

What do I need to start bidding?

Register a TCG Bid account and verify your payment method. You may either bind a credit card or submit a deposit via bank transfer.

What payment methods do you accept?

What is the procedure for bank transfer payments?

Can I bind a different credit card?

Account & Security

Is my payment information stored securely?

Yes, all card details are PCI-DSS compliant and encrypted. We never store full card numbers.

How can I update my shipment address?

What happens if I forget my password?

Can I create another account with the same email address or phone number?

Auction Process

How do I place a bid when the auction starts?

Navigate to the active auction lot, enter your bid amount, and confirm. The system updates rankings and bidding history in real time.

Can I set up automatic proxy bidding?

Can I cancel a bid?

How will I know if I’ve been outbid?

What’s your policy on bid manipulation?

Post-Purchase Process

I won an auction lot—what happens next?

Your binded credit card will be charged automatically upon auction close. Arrange for: Local pickup (Hong Kong only). Global shipping (available for Taiwan and international buyers).

Are there VAT or import taxes in Hong Kong?

Is there a buyer’s premium?

Who handles customs paperwork for international buyers?

Can I check out online if I didn’t bind a credit card?

When will my offline deposit be refunded if I don’t win?

How do I pay if my total exceeds my credit card limit?

What’s the payment deadline after winning?

Back

color

Select Primary Colour
Select Secondary Colour
Select Background Colour

border style

Select Border Colour
Border Radius * Accept either 'px' or % as unit, e.g. 0px, 5px, 5%

typography

Select Line Height
Heading (H1, H2, H3, H4, H5, H6)
Select Font Family Select Font Colour
Body Text (Paragraph, Label)
Select Font Family Select Font Size Select Font Colour
Title
Select Font Family Font Colour
Link
Select Font Colour

button

Border Radius * Accept either 'px' or % as unit, e.g. 0px, 5px, 5%
Padding * First number: top and bottom padding
* Second number: left and right padding
* Units: px
Select Button Colour
Font Size
Select Font Colour
Hover Effect
Select Font Colour Select Button Colour
Product Item - Add to Wishlist
Select Background Colour Select Border Color

form

Input & Select Box Height
Select Border Colour
Select Font Colour
Select Radio Button Colour
Select Switch Button Colour

table

Heading Background Colour
Body Background Colour